Otis Elevator isn't the only game in town

Otis might just be the worst elevator company in existence. See SF BBB complaints and SF Yelp Reviews for starters. And that’s just SF – they’re a nationwide company.

I am not here to endorse any other particular company. Only to point out that, if we are to stay in this location – which is not certain, but IF we are – we will need to deal with The Elevator Problem, because I don’t think our landlord will.

https://www.bbb.org/us/ca/dublin/profile/elevator-service/san-francisco-elevator-services-1116-193437

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